I'm waiting for Qtel Again

Posted by xtian001 at 08:18 PM

UPDATE as of 24/06: After calling 115 on Sunday, I was told that I have an appointment for Thursday this week. Great! Was just hoping that they SMSed me as they committed instead of groping inthe dark. I was actually called again today by CS for a confirmation of tomorrows' schedule.
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I've applied for a shifting of Qtel services and was told that they'd SMS me after 3 days to give me an appointment. That was a week ago!  I already called QTEL and last Thursday to "remind" them that I did apply for the shifting and was told that I'd be given an appointment in 3 days time. Apparently, the guy in QTEL Lulu hypermarket, who told me this, was lying. The CS told me that it takes 7-10 days before they even give me that appointment! Arghhh... I just hope w're still here when that happens.

This is what I don't like about QTEL. It's always a waiting game.

Comments (1)


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Comments

You weren't the only one "lied" to -- it seems like it's a policy of Qtel to tell you in person that you'll get an appt in 3 days, but then tell you on the phone that it's 7-10 days! We talked about this in our blog a few months ago... anyway, good luck! http://nickandjoce.blogspot.com/2009/01/q-t-e-l-rant.html

Posted by: jocelyn | July 2, 2009 04:52 AM




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