Mosaic TV+ at last!
It’s been more than 2 weeks since I first called Qtel to have them add Mosaic TV+ as a service to my current package. Without getting any calls after being promised that they’d call me in 3 days, a reader of the blog has asked his husband to lend me a hand. So with him doing some internal calls, he succeeded in having someone come up to the house on Thursday morning, more than a week ago.
The installers were actually not from Qtel but from a contracted company that installs the set-top box (minimal footprint) and the wireless router, which is quite long. The brand of the router is Vood and the model itself is 453w (More Technical information here). It took them more than 30 minutes to get everything going as at first, there was no signal for the TV service. They were telling me that probably only 50% of those who asks for Mosaic TV+ at the Old Airport do get TV signal. Luckily, after some calls to their base, the router was showing that a signal was being received. I asked them if I could have access to my router settings but was told that they couldn’t give me access as even they don’t know the password to the router settings nor could they even give me WEP security because of this. I did try checking our stuff if they were connecting to the LAN and the Wi-Fi properly and I was able to connect to Xbox Live for my 360, Internet on the Wii, Nintendo DS Online, and Mavis’ laptop. I wasn’t able to check the Archos 605 but I’m sure it wouldn’t have any problems connecting. The most I’ve had difficulty with connecting to any Wi-Fi service was the DS so having been able to connect right away using the Wi-fi installed was a relief. Checking my Torrent port connection, I saw that it was giving me a red icon, meaning that I’m not getting connections from outside as the port was blocked. After some calls to Qtel Service (111) and asking them to open some ports, I was still getting the red icon. Luckily, I was able to find an open port and directed my torrent to that so I’m getting a green icon now.
So that’s it! We have Mosaic TV+ at last! Thanks to Mr. C and his wife! I’ll give you more reviews about the service soon.
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